Draft pending legal review (for example GDPR, UAE PDPL and KSA PDPL, as applicable).
Version 2026-10-22
What we collect
We collect only what we need to run Teams wave for you:
- Account details, such as your name, email and profile photo.
- Workspace content you upload or your Agents create, including brand details, media and posts.
- Identity references and consent records you choose to provide for a digital twin.
- Connected social accounts and the results the networks report for your posts.
- Billing records. Card details are handled by our payment processor and never stored by us.
- Usage and audit logs that show who did what and when.
How we use it
We use your data to provide the service, run the orders you approve, publish what you approve, show you results, bill you correctly, keep accounts secure and answer support requests. We do not sell your data and we do not use your private content to advertise to others.
Identity references
Face, body and voice references are sensitive. Only workspace members with identity access can see them. They are served through short lived private links, never included in notifications, and used only for jobs on the twin the person consented to. When consent is withdrawn, new use stops immediately.
Who processes it
Depending on your setup, we rely on service providers for AI models, image and video generation, social publishing, payments, email, telephony and cloud storage. Each receives only what an approved operation needs. The current list is available on request.
Security
Workspaces are kept strictly apart, sensitive keys are encrypted, and every money movement and publish is recorded in an audit trail. No system is perfectly secure, so if we learn of a breach that affects you, we will tell you as the law requires.
Retention and deletion
You can request account deletion in account settings. Your sessions end immediately and personal data is anonymised after 30 days. Financial, consent and audit records are kept for as long as the law requires.
Your rights
Depending on where you live, you can ask to access, correct, export or delete your personal data, or object to how we use it. Contact us and we will respond within the time the law sets.
